Slide the Power Switch on camera to power on. We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes. On VAVA dash cams, the default setting is 720p. Hi Rodney, we are sorry for the trouble you have with registering. What can i do ? When the menu button is pressed the camera shuts down. This is to isolate if the program is at fault or the hardware. Orders can be delayed due to verification or the time the order has been placed. I tried 3 different Sandisk 32 We also may use your data to process and respond to your requests when you contact us. My Camera Va-VD009 will not enter menu. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. VAVA Baby Care From our baby monitors to our award-winning thermometer, we keep your baby safe and your mind at ease. both cards the I try a brand new from a sealed package any suggestions on what to do? The App will automatically connect to the dash cam and open the live feed page. Is there any way to get it recording continously without a break? An SD Card reader/SD Card adapter may be needed. Please try to format your SD card (via computer) to FAT32 and then test it. For personalized support or additional dash cam solutions, please contact us at support@vava.com. Hi Martin, we are sorry if you had an issue with the dashcam. Please follow the steps below to troubleshoot the issue. Wait approximately 15 secs Step 4. 2 Unplug the unit when its power indicator turns off indicating a full charge. It seems to be a common issue. The format is either NTFS or exFAT. We are grateful for sharing your opinions with us and for the feedback you gave. Am I missing something? Kindly provide us the model number of the dashcam and the specs of your micro SD card for us to check its compatibility. The SD Card will come up as a storage device on your Laptop/Computer. troubleshooting steps to help you resolve the issue: Troubleshooting Your VAVA Dash Cam Connect to the dash cam via WiFi with a mobile device. Check on your little one from anywhere in the house Large 5" 720-pixel HD display 2. I have my vava 4k dash cam about 2 years now. Help. Ive also formatted the SD card and even tried a different card but nothing works. If the first step did not resolve it, please reset the dashcam using the reset pinhole above the SD card slot. Does a return require the original packaging? Hi Mike. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. 720P and large 5" HD Display provides clear real-time images. Treatment of personal data of EEA residents -- As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR"). I shut it off and turned it back on, still stayed stuck on the white home screen and wouldn't let me power off again. You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. If you're searching for a video baby monitor that doesn't use Wi-Fi but still has great connectivity and picture quality, the Vava baby monitor is a strong choice. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. We look forward to helping you. I have a VAVA dash cam and the G-sensor is set to medium. The format is either NTFS or exFAT. Since we have multiple dashcam models, there are also different micro SD card compatibility that we have to check. We suggest plugging it into a different port or trying a different cable. Remove the SD Card from your Laptop/Computer. You must not use this website to transmit or send unsolicited commercial communications. $179.99. Will I receive refunds for delivery costs? If the first step did not resolve it, please reset the dashcam Restart your smartphone then reconnect to the dashcams WiFi. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. Whenever you bring new technology into your life, things can sometimes go wrong. No connection. Our goal is to provide you with a positive experience on our website www.vava.com (website) while also keeping your personal information secure. Make sure that your car engine is on. - we shipped it there. Step 8: Tap on the settings cogwheel icon at the top right of the page. Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. Whats happening with it? The uses we make of such information are to: We use personal data to help us provide, improve, and develop our products, services, and advertising. Last night it suddenly stopped working, saying "poor connection" and being stuck on the white home screen. current price $179.99. Once the firmware flash is complete, the LED will revert to a flashing blue LED. $159.99 from BuyBuyBaby. Make sure the power indicator light is green. (If the steps dont work please proceed on the Firmware Update). In short, the audio and video quality are excellent. with your baby monitor. Thank you for bringing this to our attention. Most dash cams use suction cups to adhere to your dashboard or windshield. Please contact our Customer Service at support@vava.com to get the return address. 5. Please help. Hello.My vava dash cam switching com for 3-4 seconds and then switching off. Please note that the specific cookies we may use vary depending on the specific websites and services you use. 1. To remedy this, heres what we suggest you try. Help. Try to use a different cable cord. It's not the prettiest camera but it won't look out of place in your child's bedroom. I have used different power cord to try and isolate the problem. We accept order cancellations before the product is shipped or produced. We do not store your credit card information and do not control and are not responsible for Paypal or its collection or use of your information. Once the firmware flash is complete, the LED will revert to a flashing blue LED. Hi Scott. We will take all reasonable steps to make sure these third parties comply with the same privacy principles that govern our collection of your personal information. If those tips dont work, restore your dash cam to factory settings. 1. If you have tried U1, try using u3 or vice versa. This will take you off our marketing email list. When completing your purchase, a billing statement including 'vava.com' and the country code such as 'HK', 'UK', etc. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. I dont believe that you should have to buy the whole mount assembly to rectify the issue. Pairing the Baby Monitor & the Camera Try to use a different cable cord. Hi Juan, our engineering team is currently investigating this issue. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. 3. Step 2: Remove the SD Card from the dash cam. To be eligible for a return, your item must be unused and in the same condition that you received it. Who pays the shipping fee for shipping back the unauthorized return package? Have you tried to reflash the firmware by downloading the firmware on the website and transfer it to your Micro SD card and have it read to the dashcam? Try to plug it in on a different power supply or power outlet. Just like it sounds (pun intended), these monitors simply listen and transmit whatever is going on in your baby's room to a receiver. Uninstall and Reinstall the VAVA app. Hi Gillian. 4. There are a few reasons why your time and date settings of your dash cam footage arent saving. As a parent of. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. How are you supposed to upgrade the firmware if the camera does not recognize the SD card? 24hrs with the display turned off for full-day monitoring of your baby. Limited time deal. The process keep repeating itself. We might need an RMA on that, could you please send an email with your order invoice and a short video of the issue to support@vava.com? We will ask for your consent, such as by email response, opt-in box or click through agreement acceptance, before we use or share your personal information for any other purpose. You are also entitled to restrict or object, at any time, to the further processing of your personal data. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. Tried to update the firmware from 1.2 to 1.4, but app cant finish it and stuck with the Installing the updates screen. Looking for help on the internet has been useless, theres a bunch of websites that turned up in my google search that are weird fake sites with pop ups saying my iPhone has been hacked. Step 5: Supply power to the dashcam. Step 6: Any settings changed on the dashcam will be reverted to factory settings. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. Both LEDs on the back of the cam will flash rapidly for about 1 minute. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. We will look into this. 4. Too many devices are operating on the same frequency can cause interference with the baby monitor's audio and video. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as friendly names) may be detectable by others outside your home, so you should not use personal information as part of your friendly names. Hi Jessica. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. Hi Adrian. Baby Monitor. Subject to the license below, all these intellectual property rights are reserved. Please try plugging the dashcam to the computer or directly into a wall outlet. To isolate if its the dashcam or the micro SD card that is the issue, our team needs to see what card was used as this is a common mistake. I was in the same boat where i was getting the SD card Error. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app please & thank you. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. And open the live feed page purchase, a billing statement including 'vava.com ' and the G-sensor is to! And date settings of your personal data we are sorry if you had an issue with the data. Are sorry for the feedback you gave and connect to the dashcams WiFi to. U3 or vice versa switching off 3 different Sandisk 32 we also may use your data to process respond... That you received it was getting the SD card from the dash and. 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