If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. There was an error signing up for restock notifications. This is one of the main reasons why your deadbolt is jamming up. Please go to programming guide for Standalone Mode. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Open the U-tec App, and select the lock you want to update. Contact customer support for further assistance if these steps do not resolve your problem. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Just check the tight connection of the unit with the door frame. This section will cover the most common problems and how to troubleshoot them. Most programming-related issues can be fixed by power cycling and resetting the device. No error, no nothing. DO NOT install the batteries before installing the lock! Please scan multiple fingerprint angles when you register your fingerprint. Try cleaning off the scanner with a soft cloth or spray, then try again. The Schlage locks app connectivity is LIGHT YEARS better. Exterior and interior part Compatible with US standard doors. smartphone. However, troubleshooting will become pretty easy once the problem has been identified. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. - Bluetooth is very unreliable. - Bluetooth is very unreliable. Check our TTlock smart door locks with a mobile app and mortise lockset. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Limited by date and hour. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). The lock supports up to 16-digit Vague Code. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. The batteries. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. optional Bridge. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Fingerprint reader is located in the middle of Ultraloq U-Bolt Pro. Youre not liable for any delivery damages. The lock orientation must be adjusted after installation to ensure U-Bolt Pro works properly.Solution 1. AA Alkaline Batteries (May not be included for some regions), translation missing: en.general.remove The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). Please note all data will be erased if you reset U-Bolt Pro to factory default. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch . One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner wont work. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. Or you can also view the webiste directly. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). The Ultraloq U-Bolt Pro is one of the best smart locks on the market. You can grant visitors temporary codes or Ekeys for scheduled access. Recently though the fingerprint reader is not responding at all. Free shipping for many products! Step 2. Press question mark to learn the rest of the keyboard shortcuts. The simple installation takes minutes and only four screws. I kept getting 'Admin login timeout' notices in the app. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Make sure you have no apparent wounds on your finger before attempting setup again! Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. This started a day ago. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Ensure that both sides of your finger are clean and dry before swiping over them to prevent error messages from appearing when trying to authenticate yourself via this method of entry into your home automation systems network infrastructure. Step 4. Baffling. Step 4. Strongly suggest better developers or better QA before releasing to the public. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. Knows who has the access to your lock and how. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. The lock will not Auto Lock after the door is closed. That way, the support team can help you in the most efficient way. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. Detail Guide. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. I also power cycled and reset it. U-Bolt Pro WiFi Smart Deadbolt. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. Mine is also doing the same thing. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Remove. - Fingerprint is reliable the majority of the time on 1st attempt DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Two-Layer protection usingsecure 128-bit AESand a Dynamic Keythat will keep you and your data safe. I've changed the batteries, updated the lock & tried everything. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. It would be nice if you could read the state though, so you can tell if the door is open or not. It doesn't automatically lock or unlock when you depart or arrive. They offered a 30% discount to purchase new lock. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable U-Bolt Pro supports maximum 1000 logs. Note: Please refer to the guide in U-tec App for more information. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. New comments cannot be posted and votes cannot be cast. Next thing you have to make sure that you have given the mobile app adequate permissions. This is caused primarily due to errors in the installation process by the customer. This sensor should be in place and adjusted correctly. 1. Need Help? Open the App, register a U-tec account and log in to the account. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Did someone else try using their fingers before yours? 2) The app takes a really long time to connect to the lock. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . You may need to replace this bolt if it is damaged or worn down after extensive use. 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